The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Hot Tub
“Having a private hot tub right outside our room was the highlight of our stay, allowing for a truly relaxing experience.” view full review
Inviting Pool
“The pool was beautifully maintained and perfect for an afternoon dip, adding a refreshing touch to our stay.” view full review
Spacious Rooms
“The room we stayed in was impressively spacious, giving us ample room to spread out and feel at home.” view full review
Clean & Comfortable
“The bathroom was spotless with high-quality amenities, making our morning routines enjoyable and stress-free.” view full review
General
No smoking on site
Wi-Fi
Parking
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Cycling
Golf course
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Outdoor dining area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's play area
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Jacuzzi
Room features
Air conditioning
Heating
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Bedroom
Electric blankets
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
16 Sala Street,
Rotorua,
New Zealand,
Bay of Plenty
Map view
16 Sala Street,
Rotorua,
New Zealand,
Bay of Plenty
City landmarks
Hemo Road
Te Puia
5.8
km
1000 Hinemoa St
Polynesian Spa
2.3
km
booking office 1220 Hinemaru St
Tamaki Maori Village
2.4
km
Long Mile Road Whakarewarewa
Redwoods Treewalk
2.2
km
17 Tyron St
Whakarewarewa
1.3
km
42 Tukiterangi St
Pohutu Geyser
620 m
Museum
Te Puia Pohutu Geyser
630 m
Long Mile Road The Redwoods
Redwoods, Whakarewarewa Forest
2.2
km
3040
Geothermal Valley Te Puia
790 m
Park
Centennial Park
10.3
km
Ranolf Street and Lake Road
Kuirau Park
3.4
km
Golf Course
Government Gardens
2.5
km
Spa Centre
The Spa Rotorua
2.2
km
Queens Drive
Fred W Wylie Memorial Statue
2.5
km
Museum
Bibleworld Museum and Discovery Centre
2.2
km
200 Te Ngae Rd
Puarenga Park
1.4
km
78 Devon Street
Rotorua International Stadium
2.9
km
1 Queens Drive Government Gardens
Arawa War Memorial Statue
2.6
km
RotoruaNew Zealand
Lake Rotoiti
2.5
km
RotoruaNew Zealand
Lake Tarawera's Hot Water Beach
2.5
km
1 Queens Drive
Sulphur Point
2.6
km
Unnamed Road
Geothermal Walking Track
2.0
km
1210 Arawa Street
Fancy Meow Cat Cafe
2.7
km
Arawa Street & Fenton Street Behind Rotorua i-SITE Visitor Centre
Statue of Jean Batten
2.1
km
1 Hurunga Street
Te Papaiouru Marae
2.1
km
Gallery
Helium Gallery
2.2
km
Mall
Eat Street
2.8
km
1234 Fenton Street
Rakai Jade
2.4
km
Nearby
17 Tryon Street Whakarewarewa Village
Te Whakarewarewa Geothermal Valley
420 m
Restaurants
Pepper's Cafe
20 m
15 Sala Street
Mr Yakitori
5.1
km
390 Fenton Street Distinction Hotel
D Bar
5.1
km
390 Fenton Street Distinction Rotorua
Matai Restaurant
4.9
km
350 Fenton Street Located at the Regal Palms 5-Star Resort
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
7.9
Location
8.9
Service
8.3
Dining
5.7
Guest reviews
8.6/10
based on 45 reviews
8.4
8.4/10 based on 1262 reviews
Daniel
United Kingdom,
December
2024
9.4/10
The hotel is set in a fantastic location, being close to the forest and all the main attractions. The rooms were comfortable and the amenities were nice, but the dining experience didn’t quite meet my expectations. Overall, it offers good value for money, but there are areas that could use improvement.
Rooms
8.0
The rooms were spacious and contained great facilities, with separate bedrooms and comfortable queen beds.
Service
9.0
The staff was friendly and attentive from check-in to check-out.
Location
9.0
The hotel was in a good location, close to the forest and major tourist spots.
Dining
5.0
The dining experience could use improvement; while breakfast was included, the options were limited and not particularly inspiring.
Facilities
9.0
The facilities were good, with a lovely outdoor private tub that added a touch of luxury.
Joshua
United Kingdom,
December
2024
8.4/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and a friendly staff that made me feel welcome. The location was fantastic, as it was close to the main thermal area and other tourist spots. However, the dining options were somewhat limited, and although I appreciated the facilities, they could use a bit more variety. Overall, it’s a good value for money, but a few improvements would make it even better.
Rooms
8.0
The rooms were spacious, clean, and comfortable, providing a relaxing atmosphere.
Service
9.0
The staff were incredibly friendly and helpful throughout my stay.
Location
10.0
The hotel's location is great, very close to the main thermal area and various attractions.
Dining
5.0
Dining included some fruit preserves, but the overall breakfast options were limited.
Facilities
7.0
The facilities were decent, though I think there could be more amenities available for guests.
Grace
United Kingdom,
December
2024
8.0/10
My stay at this hotel was quite enjoyable! The rooms were modern and spacious, and the staff was extremely friendly, making me feel welcome from the moment I walked in. The location was convenient, close to attractions yet peaceful at night. However, I found the breakfast options lacking, which was a bit of a letdown. Overall, it was a great value for the price, but the limited dining options could be improved.
Rooms
9.0
The rooms were spacious, modern, and very clean, which made for a comfortable stay.
Service
9.0
The staff was friendly and accommodating, always ready to help.
Location
9.0
The hotel was in a great location; it was close to attractions but still had a quiet atmosphere.
Dining
5.0
Unfortunately, the breakfast selection was quite limited, which was disappointing.
Facilities
8.0
The hotel had excellent facilities, and everything was well-maintained.
Dominic
United Kingdom,
December
2024
8.0/10
I had a pleasant stay at this hotel with friendly staff and comfortable rooms. The location is convenient, close to many Rotorua attractions, but it’s not very central. The dining was decent, though the breakfast selection could use some improvement. Overall, it provided good value for money, especially with nice amenities like parking.
Rooms
7.0
The rooms were clean and comfortable, although they felt a bit dated and could use some updates.
Service
9.0
The staff was friendly and helpful from check-in to check-out.
Location
7.0
The hotel is in a good spot for visiting Rotorua attractions, but it's not very close to the city center.
Dining
6.0
The dining experience was good with some nice gyu-don dishes, but I wished there were more breakfast options.
Facilities
8.0
Facilities were decent, including a well-maintained pool.
Olivia
United Kingdom,
December
2024
9.8/10
I had a lovely stay at this hotel, which offers a great location near the center while maintaining a peaceful atmosphere. The rooms were spacious and well-kept, perfect for a family getaway. I appreciated the friendly staff who made my experience even better. However, dining options could use improvement, and it would be nice if parking were included for guests.
Rooms
9.0
The rooms were spacious and in good condition, featuring open plan kitchens and comfortable queen beds.
Service
8.0
The service was friendly and accommodating from check-in to check-out.
Location
10.0
The hotel is conveniently situated close to everything, yet it's very quiet, making it a perfect retreat.
Dining
7.0
While the dining included nice options, I felt the variety could be better.
Facilities
8.0
The hotel had great facilities that were well-maintained, adding to the overall comfort of my stay.
Theodore
United Kingdom,
December
2024
8.8/10
The hotel offers a wonderful experience with clean and spacious rooms, as well as a lovely outdoor private tub that adds a nice touch. The staff is friendly and accommodating, making the stay more enjoyable. However, the dining options could use improvement, and the service at times felt a bit slow. Overall, it’s a great value for money, especially considering its convenient location near all the attractions.
Rooms
9.0
The rooms were spacious and clean, featuring a lovely outdoor private tub in the lounge area. The layout with a separate bedroom and lounge kitchen area was quite comfortable.
Service
7.0
The staff was friendly and helpful, but there were moments where the service felt a bit slow during peak hours.
Location
9.0
The hotel is centrally located, making it easy to access all Rotorua attractions while being away from the busy town center, which is a plus.
Dining
6.0
The breakfast was included, but the options were quite limited, leaving something to be desired.
Facilities
8.0
The facilities were quite nice, and the outdoor tub was definitely a highlight.
Alexander
United Kingdom,
December
2024
9.4/10
I had a great stay at this hotel, conveniently located just two blocks from the Whakarewarewa Living Māori Village, which was a huge plus for me. The rooms were decent, but they could really use an update. The staff were incredibly friendly and accommodating, making the experience enjoyable. One downside was that dining options were quite limited, which made breakfast a bit of a letdown. Overall, I think it’s good value for money, but some areas need improvement.
Rooms
6.0
The rooms were decent but definitely need to be updated.
Service
9.0
The staff were incredibly friendly and accommodating.
Location
10.0
The hotel is conveniently located just two blocks from the Whakarewarewa Living Māori Village.
Dining
5.0
Dining options were quite limited, making breakfast a bit of a letdown.
Facilities
7.0
The hotel had a nice private outdoor area by a lovely garden.
Grace
United Kingdom,
November
2024
9.8/10
The hotel is in a great location, close to the Rotorua city center and major tourist spots. The rooms feature a private outdoor hot tub, which is definitely a bonus and in good condition. On the downside, everything else in the room feels like it needs some updating. Overall, it's a decent choice for the price.
Rooms
6.0
The rooms had a private outdoor hot tub that was in good condition, but everything else seemed to be outdated.
Service
8.0
Service from check-in to check-out was smooth and efficient.
Location
9.0
The hotel is conveniently located near the city center and close to most tourist spots.
Dining
Facilities
7.0
The facilities were adequate but could be improved for a more luxurious feel.
Avery
United Kingdom,
November
2024
8.6/10
I had a lovely stay at this hotel, with a fantastic location close to everything we wanted and great views of the geothermal activity. The rooms were spacious and had a wonderful private outdoor tub, making the experience even more enjoyable. However, the service could use a little improvement as it was a bit slow at times. Overall, I felt it was good value for money, especially with the great amenities provided.
Rooms
9.0
The rooms were spacious, clean, and featured a lovely outdoor private tub, along with a separate bedroom from the lounge kitchen area and two TVs.
Service
7.0
While the staff was friendly, the service was a bit slow from check-in to check-out.
Location
10.0
The hotel is wonderfully located, close to the center and everything we were interested in.
Dining
Facilities
8.0
The hotel offers great amenities, including a nice outdoor space and comfortable areas to relax.
Charlotte
United Kingdom,
November
2024
8.8/10
I had a pleasant stay at the hotel, which offers a good balance of comfort and value for money. The rooms were spacious and modern, and I really appreciated the friendly staff. However, the location was a bit far from the town center, and the dining options could be improved. Overall, it was a comfortable experience but could use some enhancements.
Rooms
8.0
The rooms were spacious and well-equipped, making my stay quite comfortable.
Service
9.0
The staff was consistently friendly and helpful throughout my stay.
Location
6.0
The hotel is located away from the busy town center, which was nice for peace, but it was not very close to some attractions.
Dining
5.0
The dining experience was a little lacking, with limited options available.
Facilities
7.0
The facilities were decent, though some amenities could use an upgrade.
Archibald
United Kingdom,
November
2024
9.6/10
I had a lovely stay at this hotel which is situated in a fantastic location close to the city center and various attractions. The rooms were spacious and clean, and I appreciated the friendly staff. However, the Wi-Fi issues were a letdown, and the breakfast could use a bit more variety. Overall, it's a good deal for the price considering the amenities provided.
Rooms
9.0
The rooms were spacious, clean, and comfortable, making it a great place to relax after a day out.
Service
9.0
The staff was incredibly friendly, always ready to help and greet with a smile.
Location
10.0
The hotel is conveniently located close to all the main attractions, making it easy to explore the area.
Dining
7.0
While I enjoyed the breakfast, I felt like there could be more options to choose from.
Facilities
7.0
The hotel had nice facilities, including a pool, although the Wi-Fi was a bit spotty at times.
Oliver
United Kingdom,
November
2024
9.4/10
I had a lovely stay at this hotel. The rooms were spacious and well-equipped, and the air conditioning worked perfectly, which made my stay very comfortable. The location is great, close to major attractions and with easy access to public transport. However, the dining options could use some improvement as the breakfast was fairly basic. Overall, it offered good value for money, but the limited dining experience was a downside.
Rooms
9.0
The rooms were spacious, clean, and had excellent air conditioning.
Service
8.0
The staff was friendly and attentive throughout my stay.
Location
9.0
The hotel is conveniently located near major attractions and public transport.
Dining
5.0
The breakfast options were pretty basic, lacking variety.
Facilities
7.0
The hotel offered solid amenities, but nothing too luxurious.
Stella
United Kingdom,
November
2024
6.4/10
I had a mixed experience at this hotel. The location is great, quite close to several attractions which made it easy to get around, but I did have to drive to find eateries. The rooms left a bit to be desired, feeling quite tired and in need of updates. The friendly staff were a highlight, but the dining options weren't exactly impressive.
Rooms
5.0
The rooms were very tired and everything needs to be updated.
Service
9.0
The staff was very friendly and helpful.
Location
8.0
The hotel is close to everything and very close to several attractions.
Dining
5.0
Breakfast was included, but the options were quite limited, which was disappointing.
Facilities
6.0
Facilities were average and could use some enhancements.
Lisa
United Kingdom,
November
2024
9.2/10
I had a lovely stay at this hotel. The location was fantastic, close to the forest and perfect for various activities. The rooms were cozy with outdoor private hot tubs, a great touch for relaxation. While the service was generally good, some minor aspects could be improved. Overall, it offers great value for money, especially with the amenities provided.
Rooms
8.0
The rooms were cozy and had outdoor private hot tubs, which were a fantastic way to unwind. However, they could have been a bit more modern.
Service
7.0
The service was friendly, and the staff was happy to advise on activities. However, there were moments when they seemed a bit overwhelmed.
Location
9.0
The location is excellent, right in the centre and very close to the forest, making it convenient for hiking and exploring.
Dining
8.0
I really enjoyed the Neapolitan pizza included in the dining experience. The variety could be better, but it was enjoyable, nonetheless.
Facilities
7.0
The amenities were quite good, offering a comfortable and cozy setting. However, there were some areas that could use a touch-up.
Harry
United Kingdom,
October
2024
7.6/10
I had a pretty good stay at this hotel with a great location just a couple of blocks from the Whakarewarewa Living Maori Village. The rooms were spacious and offered great amenities, but I wish the service had been a bit more attentive. The dining was decent, although the breakfast could use more variety. For the price, I felt it offered solid value for money.
Rooms
9.0
The rooms were spacious and equipped with great facilities, including a king-sized bed and two TVs, providing a comfortable stay.
Service
7.0
The service was friendly, but it could be more attentive during certain times.
Location
9.0
The hotel is conveniently located just two blocks away from the Whakarewarewa Living Maori Village, making it easy to explore the area.
Dining
5.0
Breakfast was included, but the options were limited with only classic fried fish offered.
Facilities
8.0
The hotel had great facilities that enhanced my stay, although they could improve the dining area.